Shipping Policy

Orders are processed after payment has been successfully received. Please allow 5–7 business days for your order to be processed and shipped.

Business days do not include weekends or holidays. During product launches, sales, holidays, or periods of high order volume, processing and shipping times may take longer.

Once your order has shipped, tracking information will be sent to the email address provided at checkout. Please make sure your email and shipping address are entered correctly before completing your purchase.

LGM is not responsible for delays caused by shipping carriers, severe weather, incorrect addresses, lost packages marked as delivered, or circumstances outside our control.

Customers may be responsible for additional shipping costs if an order must be resent because an incorrect or incomplete address was provided.

For damaged, defective, or incorrect items, contact customer support within 7 days of delivery and include your order number, a description of the issue, and clear photographs of the item.